Welcome to 3Flow Logistics. By using our services, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies, your rights, and your responsibilities when booking our transport services.

1. Service Availability
   Our services are available in select locations. Availability may vary based on service type and location. We recommend confirming the availability of our services in your area before booking.

2. Booking and Cancellations
   All bookings must be made in advance through our website or by contacting our customer service team. For VIP transport and patient transport, we require a minimum notice period to confirm the booking. Cancellations must be made within 24 hours of the scheduled service to avoid cancellation fees. For goods logistics, cancellation terms may vary based on the type of service.

3. Pricing and Payments
   All prices for services are provided at the time of booking and may vary depending on the distance, service type, and any additional requirements. Payments are due in full at the time of booking unless otherwise agreed upon. We accept a variety of payment methods, including credit cards, bank transfers, and online payments. All payments are processed securely.

4. Service Delivery and Delays
   While we make every effort to ensure that services are delivered on time, we cannot be held responsible for delays due to factors beyond our control, such as weather conditions, traffic, or emergencies. In such cases, we will inform you promptly of any delays and work to minimize any inconvenience.

5. Customer Responsibilities
   Customers are responsible for providing accurate information during the booking process, including correct contact details, addresses, and any special requirements. Customers are also responsible for ensuring that the location for pickup and delivery is accessible and safe for our vehicles.

6. Liability and Insurance
   3Flow Logistics maintains insurance coverage for all services provided. However, we are not liable for any damages or losses beyond the scope of our insurance policy. We recommend that customers secure appropriate insurance for valuable items being transported. For patient transport, we ensure that the vehicles and services meet all safety regulations, and our staff are trained to provide the necessary care.

7. Privacy and Data Protection
   We value your privacy and are committed to protecting your personal data. Any information you provide during the booking process will be used exclusively for the purpose of fulfilling your service and will not be shared with third parties without your consent.

8. Amendments to Terms and Conditions
   We reserve the right to update or modify these terms and conditions at any time. Any changes will be communicated to customers via the website or email. Continued use of our services after such changes will constitute acceptance of the updated terms.

By booking our services, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or concerns, feel free to contact our customer service team for clarification.